Consumer reviews and reports on scam companies, bad products and services
Priceline
Priceline Priceline: Unscrupulous, Unethical, Dishonest and Apathetic Internet, Internet
17th of Aug, 2011 by User909614
This was the worst experience I have ever had with renting a
car. It was not made clear on Pricelines website that the company that accepted my offer (Alamo) did not take debit cards. I PAID for the car, but when I got to the counter to pick up my car THAT WAS ALREADY PAID FOR I was informed that I couldn't do it because Alamo does not take debit cards (this should be explained BEFORE a person pays for the car so they have the option to decline). I was told by a Priceline customer service representative on that day that I could not get my money back until AFTER the LAST DAY of the rental (that never happened) and then it would be SEVEN DAYS AFTER that (totaling an ENTIRE MONTH). The manager of Alamo talked to a Priceline representative on the phone after I did (that same day) and the representative told him that they would give me my refund by COB of that business day. He (the manager) gave me the cancellation number that the Priceline representative gave him. However, so far no refund. Guess Priceline's word isn't so valid. This was a terrible, terrible experience
because I should have received my refund IMMEDIATELY because
1) it was promised to me by a Priceline customer service representative (with a cancellation number)
2) because Priceline's website did not disclose that Alamo does not accept debit cards and give me an option to decline the transaction. I also must note here that the so called "customer service representatives" (I use the term loosely) are very unprofessional, rude and not helpful at all. They refuse to put you through to any management so you have no way to get any assistance beyond the brain dead zombie reading a standard script and unable to construct a single independent thought. Let this be a warning. Don't go with Priceline! I left the counter and went straight to Budget with my Priceline "deal" because I had to do something. They gave me a great deal, almost matching the Priceline one right there on the spot. Don't waste your time with Priceline, just go directly to the company, send them the Priceline info (BEFORE you pay, just use the deals they show you on the first page) and strike your own deal. Usually, when you can show other establishments' advertised prices, they will honor them to get your business. This Priceline scam made me a lot savvier and a LOT smarter!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in