Consumer reviews and reports on scam companies, bad products and services
Protect America Inc
Protect America Inc. Deceptive Monitoring Agreement with an unknown auto-renewal clause Round Rock, Texas
6th of Mar, 2011 by User636287
Looks like I have been shafted with a hidden clause of Protect America's security monitoring agreement. I have tried to cancel only to find out that I did not send written notice 60 days prior to end of the contract. Well the information is well hidden only to find out after a phone call to the rudest and most smart-assed representative that I had the disgust to speak with. I now have the pleasure of living with a monitoring agreement that is not 100% effective. I have tripped the alarm untold times and have only been contacted to give the security code about 3 times since I have had the system which is 3 years now.
If you find this helpful in dealing with this ripoff company then I have not wasted my time.
If I need to know something from you about sending a notice of cancellation to them and any other information on dealing with this bunch I would appreciate it. Specifically do I need to wait in order to send in the cancellation just prior to the minimum 60 days notice or can I send it now registered with return receipt signature and trust it will be cancelled in a year?

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