Consumer reviews and reports on scam companies, bad products and services
Public Storage
Public Storage liars and scam artists Phoenix, Arizona
14th of Aug, 2011 by User100042
This company's website and the banner outside their physical location both advertise "$1 for 1 month" but I was billed $12.50 instead. When I called customer support (877-788-2028), I was told by Jacquelynn that I had paid a lesser amount than what is reflected by both my bank statement and my account information on publicstorage.com. I was also told that the 1 dollar promotional rate had been applied to ONE DAY because I began my rental on the very last day of the previous calendar month. I did NOT receive the first month for $1! This is inexcusable and I will not rest until $11.51 is credited back to me. I chose Public Storage because of this promotional offer and I was jilted to the MAX! They are scam artists, as far as I'm concerned, and I'm going to make a point to tell EVERYONE the kind of dirty dealings they put over on their customers. FOR SHAME!

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