Consumer reviews and reports on scam companies, bad products and services
qlinkwireless.com Q Link Wireless Horrible Free Government Cell Phone @ Horrible Customer Service, The Worst Cell Phone Company! Dania, Florida
26th of Feb, 2013 by User238035
Qlinkwireless.com or Q Link Wireless company is the most worst cell phone company of them all! The government cell phones are of poor quality, arrive broken or damaged. Q Link Wireless has the worst customer serives of any cell phone company! It takes 3-5 hours of waiting on the phone for a customer service rep to answer your call. They never reply to any of their emails. The government free cell phone service they offer is a ripoff, no customer service, poor quality cell phones. They also advertise that you can upgarde your cell phone to a smart phone, which is the reason why i joined them! However after 90 days of horrible service @ countless wasted hours of waiting on the phone for a customer service rep to answer. I am "not" able to upgrage my old junk used free government cell phone to anything better! Once you have applied @ received your free government cell phone the "UPGRADE" to a better smart phone offer completely dissapears from their web site! Calling them again for the 6th time in 3 months does no good. They have excuses for why i can't now upgrade my cell phone to a better quality cell phone. Saying it must be a problem with their web site, or try calling back in a few days. This company is a scam! Every time i had gotten ahold of someone to talk to there, it took upwards to 4-5 hours of waiting time listening to their recorded 2 songs over @ over again. And it has always been the "Very Same Customer Service Rep" I assume they only have one person working there as a customer service rep. I've called them a total of six times, waited upwards to 4-5 hours to speak to someone @ its always been the same rep who eventually answers my calls! Stay away! Beware of Q Link Wireless.

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