ready debit

READY DEBIT GREEN DOT KEPT MY TAX REFUND, Internet

11th of Apr, 2011 by User153688

Ready debit kept my tax refund, they mailed the debit card and it never arrived, i called several times, they said to fax them a copy of my social security number and i.d. i did that right away, they said they would transfer the refund to a second card i ordered, until now i have no refund this was 2.23.2011. also the fee they charge for direct deposit was 10 dollars and have been deducted from my refund as well as the monthly fees being charged ,and i cannot withdrawal or have access to my refund.

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Comments

4712 days ago by Ready Employee

We apologize for any frustration this customer experienced. The Patriot Act requires us to verify the identity of our cardholders. We do not charge for direct deposit and our fees are clearly stated on our website and in the terms of conditions. It sounds like the fee might have been the one time load fee the customer experienced. There is another load option for customers wanting to load cash and that is with the VISA ReadyLink network. We want to help resolve this situation.

4539 days ago by Vmerriott

I work for Spokane County (government), Washington State. My payroll deposits have been consistently late and today I didnt get my money at all!! I called twice and got the same response "I'm sorry I dont see it in the "cue"!" What the hell!! My paycheck has only posted to my account on time twice in the last 6+ months!! Now payday has come and gone and I have no money! What the hell!!