Consumer reviews and reports on scam companies, bad products and services
Real Smart Mail
Real Smart Mail LLC Unauthorized charges placed on phone bill Fort Lee, New Jersey
9th of Mar, 2011 by User509026
Real Smart E-Mail certainly is trying to be real smart. After opeining my phone bill today, I noticed an extra charge for $14.95. It turns out that "someone" had authorized a charge for Real Smart E-Mail service on my account. I called the 800 number on the bill and got a lady in customer service, explaining that I had not ordered their service and wanted it cancelled . No problem was her answer. It took a good 10 minutes to cancel however after she did so, she proceeded to tell me about another one of their "services" that they offered. By now, I was totally ticked off. I told her I was not interested in any of their services and that their company was scamming the consumer by their practices as well as wasting my time. I`m writing this complaint to warn others of this scam. Elderly people will have problems dealing with these people and may end up just paying the charges. I may very well file a complaint with the B.B.B after I get done with this one.
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