Consumer reviews and reports on scam companies, bad products and services
Recreational Factory Warehouse
Recreational Factory Warehouse Rec Warehouse Pool Warranty is not being honored Virginia Beach, Virginia
9th of Jul, 2011 by User912934
I purchased a pool from Rec Warehouse in 2003. I was impressed that they offered a 25 year warranty on my pool. After 7 years the side panels are rusting through. I went back to Rec Warehouse with my original paperwork from the purchase and was given a piece of paper with a phone number and e-mail address in Canada. I called the number and a recording said that all business was handled by e-mail however I did leave a message and call back number. I sent an e-mail and received an automated response that I would be contacted shortly. I then sent another e-mail followed by another phone call. That was over 2 weeks ago, and I still have not been contacted by either company again. I am ready to go to my local television station for publicity on how this company takes advantage of the local community.
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