Consumer reviews and reports on scam companies, bad products and services
Regus HQ
Regus HQ Regus PLC, The Regus Group, HQ Global Workplaces Nickel and Dimed and Roped in to Unconscionable Terms in
20th of Sep, 2011 by User524486
I am an attorney that started a law practice in June of 2008. I chose a virtual office with Regus in Irvine, California as my primary place of business. At the time they advertised $65 a month for a physical address with mail forwarding. My mail forwarding costs slowly climbed from $80 a month to what's now about $180 per month. When I was in a long trial away from the office, I failed to update a cancelled credit card I had on file with Regus. After two weeks of being late, Regus cancelled my contract. Cynthia Harris from Regus in Texas contacted me with a nasty termination letter: "Despite our efforts to ensure that payment for the above referenced account is resolved, the balance remains unpaid. By our prior communication (a copy of which was sent to you via e-mail or postal notification), we provided you with written notification describing the default under the Agreement. As of the date of this email, you have failed to cure this default. Accordingly, the Agreement is terminated immediately and your license to use the premises and the center is hereby revoked. We hereby demand that you vacate the Premises within five (5) days after delivery of this notice. If you fail to do so we may institute a forcible-detainer or other similar action against you to obtain possession of the Premises. This matter will immediately be turned over for collection. In addition, we reserve the right to pursue all other available legal and equitable remedies, including litigation against you and others responsible for payment of amounts owed under the Agreement. Please contact the Center Manager to arrange for an orderly transition from you office prior to the deadline in this email, or if you have any questions please call the number below." I called Ms. Harris and tried to pay my balance due. Ms. Harris refused to take payment and said that I would incur all sorts of fees and penalties - and that I would have to pay even more money to reinstate the account. I said, "no, if that's how Regus treats its customer of 3 years, then I am done. I'm out." She then said I would be sent to collections and that the remainder of an alleged 12-month lease would be collected. To add insult to injury, she stated, "You of all people should know as an attorney that you have to follow the rules of the contract." I never signed a 12 month lease. I pay monthly to have my mail forwarded. Period. I called my local center to get a copy of my contract. I was sent a one page terms and sheet. It was not signed. The bottom had a date of 2011. I wrote my local Regus back to tell them it was not my contract. I signed up in 2008. They sent me what they purport was my 2008 terms and conditions. There is no signature. I don't remember ever seeing or being told I was in a 12-month auto-renew commitment. This morning I sued Regus in Orange County Superior Court in order to rescind an unconscionable contract. This corporation is Draconian in its debt collection procedures and is not fair in its charges or handling of real-life human beings called customers.
Comments
4568 days ago by Chrisatregus
We have responded to this complaint via other websites and the customer is now in contact with us.
If other customers have issues that they would like to discuss with Regus customer services, please in first instance contact your local business center team. Alternatively please fill in the customer service form on your respected Regus country website (e.g. http://www.regus.com/customerservice/default.htm for the US or http://www.regus.co.uk/customer-service/customer-query.aspx for the UK).
Best wishes, Chris at Regus

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1261 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in