She told me they were having problems with some of the patches and asked me for the batch number which was on the packing slip. I told her I would have to call her back as I did not have the info in front of me. I retreived the packing slip and immediately called her back with the info.

She told me they would ship out replacement patches tomorrow. I have since called and emailed the company without success. The last email was they had already answered my problem.

I did receive a email telling me they had contacted their shipping team for an update and once they have contacted them they will contact me. So far nothing.

I think I am getting the run around and they are a scam company.