Consumer reviews and reports on scam companies, bad products and services
Rooms to go Store in covingtonInternet, Louisiana
27th of Nov, 2011 by User792358
I spent over 5000 dollars last year on living room furniture, mattress set and a bedroom set. The only one that i don't have issues with is the bedroom set. The couch is very poorly made, i just noticed a rip in the back of it and it turns out my warrenty expired 2 weeks ago!! I purchased the mattress set and it included a free tv. It turns out my mattress is defective and I went to select a new one as it turns out my mattress is only worth 627 not 999 what I actually spent on it. They are charging me over 300 for the tv which i thought i was getting for free!!! I have called customer service and they said sorry can't help you, you can only select a mattress for the amount of money which they say is owed to me. They are alos charging me a 99.99 delivery fee-which i originally paid when i had everything delivered. They get you comng and going. I will NEVER purchase anything from rooms to go agao and I urge everyone else in this world not to as well.
Comments
4503 days ago by David_Johnson
I believe that I came across another post made by you earlier. However, if not, the ultimate packages that include the television units are not advertised as free. The cost of the television units are paid within the packages as customers receive a gift card worth the value of the television when making purchases as such.

The showroom personnel are trained to assist with customer s with inquiries as such. But if you wish to email us your order details along with the mattress set you were interested in, we can then take a look further into your request. If so, please send the information to [email protected].

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