Safelite Auto Glass

Safelite Auto Glass spilled chemicals on my car hood Internet

13th of Nov, 2010 by User619239

Safelite was referred by Geico to repair a tiny windshield crack on my car. My mistake was not watching the technician during the repair. I went into my apartment since she said it would take 20 minutes. The next day, I noticed some spots on my hood. I called Safelite since those spots were not there before. They came out and said they did not do that. I went to some body repair shops and they said the damage was from chemicals and not rocks or stones. I know who did it but Safelite will not take responsibility. It is too bad that they are not careful about who they hire and take responsibility for their employees' mistakes. Make sure you watch what you sign, too. They will give you a long form folded over so you cannot see what they put on the form. The form will say that you had scratches on your hood. I think they are told to say that in case they do damage to your car, they will say that you already had scratches on your car. Looking back, I made two big mistakes. One is not looking over the whole form before I signed it and the other is not watching the person every minute. Well, I was too trusting and I got burned. I will never trust a person working on my car again. If this report helps anyone learn from my mistakes, I will feel better. Right now, I am stuck because the cost to get rid of the chemical stains and repaint my hood would cost $800 of which I would have to pay the first $500 deductible. This company is unscrupulous and will do anything to make money. There are others out there that are trustworthy. Please shop around and by all means be there and watch every move they make.

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