Consumer reviews and reports on scam companies, bad products and services
Sears Price Matching Internet
28th of Nov, 2011 by User427786
Trying to get Sears to price match local BestBuy ad conversing thru their Chat Service online. I provided the link that matched the units exactly. The Sears rep stated they did not honor BestBuy ads. When I tried to get a list of stores they did honor - the reply was that they do not provide such a list - OK, ended the call and left very negative feedback. Then I started another Chat with another representative, who acknowledged that they do match BestBuy, but they considered BestBuy's ad to be an extension of the Thanksgving Cyber Monday sale, although I reminded them it was Tuesday. Their reply was to check tomorrow.... I really want to use Sears, but they are making it hard. If they do not honor it tomorrow, which is 2 days past Cyber Monday, I will be visiting BestBuy....

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