Consumer reviews and reports on scam companies, bad products and services
SecureNet Alarm Sytems
SecureNet Alarm Sytems, Inc. Was not informed of contract renewal clause decade ago. SecureNet has not responded with copy, ignores correspondence f
14th of Jul, 2011 by User750756
For more than a decade, SecureNet was paid for monitoring my security system by automatic withdrawal. This company had no investment in my equipment/installation. I was shocked to learn, as I was cancelling their service because I was moving out of state and leaving my $400 investment in equipment behind, that they believed they had a contract that allowed them to continue charging me after cancellation of their minimal service. I responded that, to be reasonable after a decade of payments, any contract should have been paid up and that I should have been made aware of any such contract/clause by them in the beginning. I requested a copy of this "contract" in writing but was ignored. SecureNet has also ignored a letter from my attorney, has turned me over for collection, ruined my perfect credit rating, and continues to bill me each month in another state for services not provided. What I thought was a security company, I now understand is better described as a predator.

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