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27th of Apr, 2011 by User124509
I ordered an expensive bottle of Liquor as part of a 3 level sympathy package to my friends of more than 30 years. (thier Mom died)
This company never answered the phone/messages - finally e-mailed me 8 days after the promised delivery date -(They had my payment via credit card 1 day after I ordered)
called 4 days after that assuring me of a refund of express delivery charges and eminent delivery of the product.
E-mailed me 10 days after THAT promising a full refund because they could not secure the product
(Crown Royal Black Label -750 ml) PLEASE!!! 29 days and I am still waiting. NOT!!
Got the bank involved.

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