Consumer reviews and reports on scam companies, bad products and services
Smoke Freely
Smoke Freely, LLC Prado Electronic Cigarette Free Offer for Prado Elec Cig Complete FRAUD Scottsdale, Arizona
3rd of Nov, 2010 by User952485
I received an email offering a Prado Electronic Cigarette for free if I paid the shipping costs for 5 filters. It directed me to a website that said the same thing. About 2 weeks later I saw that Smoke Freely LLC had debited my bank account $149.90. I called the phone number that appeared on my statement. It was a fulfillment house. I explained that there was NO DISCLOSURE that: (1) this item was for a trial period, (2) the cost of the item, (3 )that if I did not call and cancel, they would charge me $149.90, and (4) they did not give me a phone number TO CALL. I explained that I had not used the electronic cigarette and wanted to return it for a refund. They offered only $70. After some haggling, they offered $100 refund. This is deceptive advertising! They do not disclose that their offers are on a trial basis. They do not disclose the cost of the item. They do not disclose that they will charge you if you do not cancel. They do not give you a phone number to call and cancel. This is a complete scam. I am going to be their worst nightmare because I hate companies that do this. For others out there, you can make formal complaints to the BBB in the companies state and with the FTC (Fed Trade Commission). If these companies receive enough complaints from people who have been ripped off by this company, they will put a stop to it and no other consumers will get least with this company or product.

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