Consumer reviews and reports on scam companies, bad products and services
Square Up
Square Up Squareup Sqaure up, credit card processor, process credit card on your mobile phone, credit card pos, android credit card processor, iphone
20th of Apr, 2011 by User600756
Not only have I served our country overseas, I was born here in America and I've been in business a long time here. I've owned multiple stores and more recently Im dealing with more internet businesses. I found what I thought to be a cool new app for my android phone called "Square Up" where I can take credit card payment over the phone First sign of a scam was NO PHONE NUMBER OR ADDRESS of business. You cannot track this company down once they STEAL your information, which they will do!!! The reason the may seem legit is because they process small transaction with ease <$50. Anything above that WATCH OUT!!! A friend, and business associate of mine, partnered up to do some online work. He paid me $1000 using my SquareUp App. As soon as I entered the amount, I got basically an auto response saying My account is flagged due to fraud because I did not send a receipt. Thanks-Risk Management Team I was blown away So then I sent an email back saying, lets rectify this, there is a misunderstanding, this is not fraud, this is a friend of mine and we can both verify whatever nformation you need. NO RESPONSE. Days and a few emails later An email saying You are not authorized for this transaction-You keyed the entry in I told them Yes I did key it in my friend gave me his CC# over the phone. NO RESPONSE. Days and emails later I even send them a receipt signed from my friend, my friend tries to email them and gets no response. Then I get a response: saying Explicit consent to authorize your customer's card which substantiates that your client agrees to the services you are rendering. What is more explicit then a signed receipt? NOW FOR THE WORST PART!!! My friend and I have both requested a refund of the money. And NO RESPONSE!!!! THIS COMPANY IS A SCAM who holds money to gain interest on their account, similar to PayPal, but PayPal always gives you the money We are filing a class action lawsuit so if you would like in, please contact us and we will include your name on the lawsuit. Thank You. which once they no you hve money in your account, they will do.
Comments
4681 days ago by Adamhipp
i would like to be included in this lawsuit... they have completely scammed me also. please email me [email protected]. thank you.
4658 days ago by Darlenekaystone
I would like to as well. I took a credit card payment over the phone and now they are saying the person is requesting a charge back. I sent them a detailed email showing proof that the work/service were performed and then I get an email saying they are taking the money from my checking account. They didn't even listen to my email. They couldn't have because there was no time in between when I sent it and when they responded. It's horrible.
[email protected]
4525 days ago by Anonymous
They have held a $20 payment from me for over a month. No reply to my emails. No phone number to call.
4523 days ago by Mckbulldog02
I have been using Square since March 2011, I have been processing until Nov 2011. Never had a payment held, never had a problem until Nov 18, 2011, they are holding a transaction i did for $7.41 and i have done larger transactions over 200.00 and never had issues. This card was an AMEX on 11-18-2011 and I dont know if thats why they held it, it was my first AMEX i ever ran with them
4523 days ago by Mckbulldog02
They did have a phone number of 415-375-3176, I called it 50 times a day and got through most of the time and they would always say " thier finance team has to look into my account and see why there is a hold " and now all of sudden on 12-04-2011 the number is no longer in service, it worked on Friday Dec 2, 2011, I am led to believe its a scam, i filed a complaint with BBB
4454 days ago by Ballzack44
This "company carries and "F" rating with the BBB. Don't be an idiot! Does this sound to good to be true or not??

Again I beg you, DON'T BE AN IDIOT STAY AWAY FROM SQUARE!!!
4451 days ago by Natureshc
I would like to be added to the Class Action Suit. I can be contacted at [email protected]. They are saying that a customer is requesting a charge back. Spoke to the customer, he did not know anything about that. These guys are a scam.
4450 days ago by Tourmaline
I was contacted by this company stating that they were processing a refund for me from a company I've never heard of nor done business with either online or catalog. Please add me to this class action suit. I can be contacted at [email protected]
4395 days ago by Native
Square is holding over 35 thousand dollars on our Company account, they say for 90 days. Who knows if we will EVER get it.

There have been 70 complaints file with the San Francisco BBB alone in the past 12 months.

YES, use this company if you can AFFORD to HAVE YOUR FUNDS HELD INDEFINITELY AT THEIR WHIM.

They just assume this is O.K. No problem, we don’t need the 35k that we worked so hard for to pay our bills. PLEASE! I have heard from MANY customers who have experienced the same thing.

If you are reading this, chances are you too have had a problem. Report them to the Following: States Attorney General in California AND your own State (do both), and the BBB.

They need to be STOPPED!
4395 days ago by Native
Square is holding over 35 thousand dollars on our Company account, they say for 90 days. Who knows if we will EVER get it.

There have been 70 complaints file with the San Francisco BBB alone in the past 12 months.

YES, use this company if you can AFFORD to HAVE YOUR FUNDS HELD INDEFINITELY AT THEIR WHIM.

They just assume this is O.K. No problem, we don’t need the 35k that we worked so hard for to pay our bills. PLEASE! I have heard from MANY customers who have experienced the same thing.

If you are reading this, chances are you too have had a problem. Report them to the Following: States Attorney General in California AND your own State (do both), and the BBB.

They need to be STOPPED!
4395 days ago by Native
PLEASE ADD US TO ANY CLASS ACTION.
E-mail [email protected]
4369 days ago by Pavebill12
i also have been scammed and want included in the lawsuit. My e-mail is [email protected]. William Alexander. They have owed me 1395.00 for 3 weeks!
4324 days ago by Aptcond
Hi we are having the same problem they have 4000 dollars of our money please include us in your lawsuit you can reach me at
[email protected]
4295 days ago by Egha
Please include me: [email protected] They have over $6000 dlls of my money and wont deposit to my business account.

They wont answer my emails
4287 days ago by Needing The Cash
I was scamed out of $850 bucks with this square thing. The person that swiped my card did it without my consent, now I don't have any money to find my family a place to sleep. If someone can help me I can be reached at 757-750-8779 Mike.
4199 days ago by Fargo00
I was scammed also in the amount $2208.33 please include me in the class action suite. My email address is [email protected].
4188 days ago by Briannasnell
I would like to be included in this lawsuit they have over 6000 dollars of mine please email me [email protected]
4127 days ago by Revrider87
I would also like to be included on this. They are holding 6000 dollars of mine that a client used as a down payment on property. Please let me know what i can do. please include me [email protected]
Thanks
4050 days ago by Moreland
Wish I had seen this before I used them. They have canceled my account and won't tell me why and are holding over $1200 for a wedding cake I did! for 90 days.they asked me to verify my acct and I did I sent them a copy of my business license and all the things they asked for. I have a storefront for Gods sakes! I doubt I will ever see the money. [email protected]

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