Consumer reviews and reports on scam companies, bad products and services
Star-Tech took advantage of my 75 year old grandmother, misrepresented condition and did not honor no charge promise Lake City, Florida
21st of Nov, 2009 by User863948
This place is a huge scam.

They sold my 75 year old grand mother a "refurbished" dell studio laptop telling her it was brand new. When I looked at it for her I discovered it was refurbished and didnt have the operating system that was labeled on the case.

We took the laptop back and asked about the 2 issues. They young guy at the counter tried to talk around the issues I had and acted as If I didnt know what I was talking about. In the end he agreed to take the laptop and upgrade the operating system to match the vista stickers on the case and there would not be a charge.

A couple of days later my grand mother returned to get it and the owner charged her an additional $117.00. Do no do business with them they are not honest.

$854.00 for a used laptop and $117.00 to correct their error. They will not get our business again.

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