|Steel-Toe-Shoes.com Steel Toe Shoes.com Worst Retail Customer SErvice Ever! Buyer Beware! Can get same boots cheaper elsewhere! Eau Claire, Wisconsin |
|8th of May, 2011 by User118284 |
|Worst customer service I have ever experienced. They're sarcastic, rude, and offensive behavior is beyond reproach. Buyers need to be able to voice our unhappiness so other buyers can be spared spending our hard earned money with companies who do not care. We as a people need corporate companies to realize that we are more than an order number. Say NO to Steel-Toe-Shoes.com or Steel toe shoes.com|
|I received defective merchandise from them, which I had to spend $28.00 to return, and they will not reimburse this cost.|
Their customer service is awful. I finally got a guy named Clark to agree to reimburse me, and I sent him the info. I got an immediate response from "Matt - owner" who says there is no way I will get reimbursed. No apology, no proper salutation (Dear...) - just curt and customer unfriendly.
I will never do business with them again.
Can anyone recommend a positive alternative?
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