Consumer reviews and reports on scam companies, bad products and services
Sun Sports Fort Myers Can Am Outlander Atv Hrrible Experience Fort Myers, Florida
1st of Nov, 2012 by User451268
RIpped off by sunsports and 2012 Can Am 650 Outlander atv. I purchased a $10,300 new Can Am 650 Outlander from SunSports on 11/23/12. I brought it to my camp where I put 2 hours on the unit cleaning up brush to get ready for the season. After 2 hours I noticed a loud metal clanging noise coming from the area where the motor was. I worked another hour and noticed that this couldnt be right. I immediately call sunsports and they said to bring it on Tuesday 11/30/2012. Right off the bat they were trying to point fingers.. I said you have to be kidding me, they said that I burnt the belt by towing in hi gear..... Totally rediculous, I own boats, motorcycles you name it and I believe in breaking in the mechanicals on all my new toys whether or not manufacturers call for it. Couldnt be further from the truth. I showed up to Sunsports on Wed 11/31 and asked that they take the unit back something is not right. The unit has 16 miles on it and 3.5 total hours they said they can but they would give me a trade in value of about $7500... At this point I was livid, held my composure and said that if something isnt done I will let the rest of the community know about your policies. Well turns out that they talked to Can AM, and Can AM will not help them so I guess I am stuck with this junk. They said that they would cover the $150 Belt, after the mechanic has stated that the belt worn incorrectly?! I am not sure, but I have been had. I choose to purchase this unit new so that If I did test drive it and had problems with the ATV, Sunsports would stand behind it. Not the case. I Didnt test drive it when I purchased this Lemon, and there is no Lemon Law regarding such practices, just us people in the community that can warn others to be prepared to know the policies of returning these toys before you buy. I Have had Honda Foremans my whole life, and have Never had a problem... This unit is pure junk... Tell Sun Sports that you need to know the return policies... I will say that they said they will fix anything thats under warranty... I laugh 3.5 hours, it idled for 1 hour... They werent even going to pay for the belt and they act like they are doing me a favor...... Insist on something in writing and/or test drive your product before you take it from the showroom.. Insist on it!!

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