TFP International

TFP International The Fine Print International Ink Dont buy ink cartridges from TFP Ink Collierville, Tennessee

6th of Jul, 2011 by User676554

Hello All,
I am writing this report by taking the extra pain to collect all the necessary details about this company (TFP Ink) because I want all of us internet consumers to be aware how big a fraud this company is. I had ordered ink cartridges from them and they did not bother to send them to me for a month! They do not have a support phone or voicemail and it was hard to find their contact email. After emailing them I got a response after 8 days (so now 6 weeks have passed after I placed the ordre) The email reply was very rude and I quote word for word " I cannot commit to the deliver this within 2 weeks, confirm your address and I will see what I can do". I replied I want to cancel the order and I filed a complaint with my company Chase (who BTW are lowest in credit card service, Amex is superb) . After that TFP sent me the cartridges after 3 weeks, told Chase that they had fulfilled the order on time and denied receiving any cancellation request from me. I travel a lot and didnt have much time to dispute the case with Chase for the credit card charges. So I decided to use the cartridges (3 total) and then the first one ran out of ink in 21 pages! (they promised 150+ pages ) the second one leaked causng a mess at my desk and printer. I did not try the 3rd one. SO please save urself time and money, there are better companies out there who can give u cheaper (or in worst case same price) as them but MUCH better customer service, and definitley better products. Here is the BBB report on these guys, see for yourself: http://www.bbb.org/memphis/business-reviews/product-sales-general/the-fine-print-in-collierville-tn-1200520

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