The Reef Hotspot Screwed over a 100% Disabled, multiple combat tour Veteran Inglewood, California

6th of Nov, 2011 by User938891

I am a 100% disabled, multiple combat tour veteran. I saved up my money to buy an expensive, large saltwater fish from this company. They were pushy when I called and wanted me to buy other fish as well. However, since they were the only store to carry what I wanted, I stuck with them. When the fish arrived, it was basically dead. I sent them an e-mail and they told me to just prop it up in a quarantine tank, and it should be ok. I did this, but the fish died anyhow. When I tried to get them to honor their warranty, they gave me a big song and dance, telling me I had to call back in 2 weeks, when the boss was due back. I did as I was told, but when I called, they said I was 2 days beyond my warranty and I was out of luck. Are you kidding me???. I told the boss what the worker said, and he just laughed, and called me a liar. I told him of my disability and how I had to save money to buy the fish. All he did was tell me if I was a better Marine, I wouldnt have gotten disabled. I want to hire an attorney, but am trying to scrounge the money together right now to do so. I NEVER write these kinds of things, BUT I simply had to here. I do not want to see anyone get treated this way by these "shell game" operators, ever again. Please SAVE your money, and dignity. If you are looking for corals or salt water fish, shop ANYWHERE other than the Reef Hotspot.

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