When I first started taking classes with them, it was made clear to me that if I bought a package deal of 10 sessions, I would get a refund if I don't use up those sessions. Everything is okay until I requested a refund for the sessions I haven't used. That's when I realized that I was dealing with a scam company that tries to squeeze every bit of money from their clients and lie about it to trick consumers into buying package deals.

Sam Chwat's company has the worst customer service. They start with various excuses from not receiving my refund request to putting me on hold forever, while they keep picking up phone calls from other callers.

This is absolutely the WORST company I've ever come across. Run away from The Sam Chwat's Speech Center. It's truly the worst type of company I've ever seen and I would tell any friends of mine to keep away from them. There are better services to spend your money on. I probably will file a lawsuit, just to teach them a lesson.