Consumer reviews and reports on scam companies, bad products and services
Thunder Camera
Thunder Camera TC ELECTRONICS called thursday,cancelled next day, too late to cancell, already shipped, no return policy, order was done on phone King
30th of Mar, 2011 by User739673
I ordered this camera on the phone at 4:30 P.M on 3-24-2011. I called the very next day to cancell the order. ( There phone hours stated they took phone calls starting at 9:30 AM. No answer until 10:00 AM at which time I was told the camera had already shipped at 7:30 that morning. Next I recieved the 1st of 2 e-mails. In the 1st e-mail it said by special ordering this, it was a final sale purchase with no refund. 6 days later I recieved the 2nd e-mail stating that it had shipped. The following day it showed up UPS ( 3-31-11 ) and my wife refused to sign for it. In their 2nd e-mail it went over the same thing again, all sales final. I had called my C.C. company when this 1st happened and they credited my account. Refused packages were to lose S&H plus insurance and a restocking fee on 1st e-mail of 15%, 2nd e- mail 10%. I do not know how this is going to end but I read about you trying to put this type of business out of business by reporting it. So here I am. I hope you put them out of business. They never once said anything on the phone about this being a final purchase product and that I could not return or cancel. And then shipping the camera 6 days after they said it was already shipped. Tom Holland MI.

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