Consumer reviews and reports on scam companies, bad products and services Failed to include 3D glasses with TV and refused to do anything about it. Internet
19th of Jul, 2011 by User444024
I bought a $2,000 3D LG TV that was supposed to come with 4 pair of 3D glasses according to both Tigerdirect's website and the owner's manual that came with the TV. I did not receive the glasses. When I contacted customer service (by phone) I was basically told to "prove it". I emailed the company 3 times and referred them to page 9 of the owner's manual (and of course their website). I received no response and no glasses. I suggest you buy from Amazon or Newegg if you want what you pay for and customer service after the sale. On another note - the company uses some off-the-wall delivery service who dropped the TV when bringing it into the house. This damaged a corner of the TV but did not affect its functionality so I didn't send it back. I probably should have since I didn't get what I paid for but, as I'm sure they anticipate, I didn't bother since the TV works and has a fantastic picture. I just ordered a new #1,000 AV receiver to go with the TV and you can bet I didn't buy it from Tigerdirect. I hope ripping me off for the cost of 4 pairs of cheap 3D glasses was worth it to them.

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