Tom O'Brien Hyundai Mike Sewall Buyer Beware, Buy car elsewhere Quincy, Massachusetts

27th of Dec, 2011 by User263196

Buyer Beware.This has been by far the worst dealership, i've ever had to deal with....First they lure customers in with phony car ad's with low prices. Once there they tell you the truth about the car, that will quickly have you uninterested. In my case, the car did not have AC, which I didn't even knew was possible. Then the Salesman tried to sell me on an older used car. Which I liked...Until they verbally told me a higher price, to later find out. The car was advertised for a lot less.Shame on me for not doing my homework on these guys. I had already signed the papers.. When confronting the manager, Mike Sewall.He snidely responded by saying I'm having a case of Buyer remorse.While the mechanics were inspecting my car. They gave me the sticker.To later find out, I had a cracked exhaust system. Two other mechanics had said they would have never of passed me.I would have brought the car back, but I honestly did not trust these guys. If you do purchase a used car through them, Please get it inspected elsewhere. I would not take there word for it.I did take them to small claims and lost the case.They didn't want to hear my story...Once they knew they had a signed contract.They threw it out. Again, shame on me. And I only have myself to blame to be suckered in to these crooks.I was hoping to speak to Mr. Tom O'Brien himself, to at least let the owner know how poorly his employees are conducting business. Unfortunatly, He sent a Mr Dan Soares instead on his behalf. I Guess the owner could care less of hiring rude salesmen.So sum everything up. I now have a used car that's falling apart, and had to pay more exspensives to get it running, while they took my trade in that was newer and ad less miles. I wish I never step foot on their lot.I was just looking for a car with better gas mileage.to save money.In my opinion, I feel they are selling used cars that would only last until there 1500 Warranty exspires.At least that is what happen to me.So my gift to whoever is buying a car this Holiday Season...Please do your homework first....Maybe buying new from them, wouldn't be as bad. I'm just telling you what had happen in my scenario.I wouldn't wish this on my worst enemy.

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