Consumer reviews and reports on scam companies, bad products and services
Touchstone research
Touchstone research Jason Proudly ripping off one military service member at a time.... Hell, Internet
14th of Aug, 2011 by User896209
Date Ordered: Monday 11 July, 2011 The comments for your order are: Hello ____, Both your Authorize.net AIM Credit/Debit Card payment and your signed Request Pertaining to Military Records form have been received. Thank you. We will queue your order for processing. Assigned to research specialist T. Boatright. - Jasen Your order has been updated to the following status: Processing You can always check the status of your order directly by following the link above (login required). Or, simply reply to this email with any comments or questions. ------------------------------------------------------------------------------------------------------------------------------ Date: Tue, 1 Aug 2011 08:45:19 -0400
From: [email protected]
Subject: Re: Refund I would like my refund for the express delivery. You can keep the money for the slow delivery method. ------------------------------------------------------------------------------------------------------------------------------
Date: Tue, 1 Aug 2011 08:45:19 -0400
From: [email protected]
Subject: Re: Refund Hello, Once a case has been issued a shipping label, packing slip, assigned to a researcher and submitted to the facility, the bulk of our work has been completed and we are merely waiting for the facility to respond - so no refund is possible. We are not responsible for the delays of third parties, the Government records repositories. We guarantee only our own service. For example, there are a number of issues that may cause the delay in a record retrieval from NPRC: 1. A prior order made by the client. The record is then pulled off the shelf making it inaccessible to us until its return. After the NPRC has finished with the chart, it will be placed in a re-shelving area where it may languish another week or two before we can access it. (I assume that this is most likely the case. Why cancel unless you've already received your records.) 2. A government agency may have requested the chart. If the client has filed for a VA claim, for example, the chart may have been pulled. Again, we can't access the record until it is re-shelved. 3. The information provided to us by the client may have been incorrect. So, the client's own actions may be the actual cause of the delay We generally will figure out what caused the delay, but in almost all events, such delays are beyond our control and not a result of our operations - hence no refund is possible, particularly in the case of issues created by the client him/herself (poor/inaccurate information, prior orders, claims).
------------------------------------------------------------------------------------------------------------------------------ Date: Tue, 3 Aug 2011 08:45:19 -0400
From: [email protected]
Subject: Re: Refund What about the EXPRESS DELIVERY charge that I payed to get it faster. Why can I not get this back. ------------------------------------------------------------------------------------------------------------------------------ Hello, Once a case has been issued a shipping label, packing slip, assigned to a researcher and submitted to the facility, the bulk of our work has been completed and we are merely waiting for the facility to respond so no refund is possible. ------------------------------------------------------------------------------------------------------------------------------ Why offer an express delivery, offer a 7 day money back guarantee and not at the very LEAST give me my extra express delivery fee money back. Any service member who has recently separated and did no receive there DD214 or had a problem with it, call your Military personnel flight and find out how to get a new copy. DO NOT GO THROUGH THIS COMPANY. I am currently still waiting for my express delivery DD214 from touchstone research. While I have been waiting I have also been reassuring a Fire Chief that I will at some point get my DD214 and post it on USA jobs. Living off of my last Air Force pay check has been very fun i might add. It also turns out that without the DD214 you cant file for medical disabilities through the VA, go figure. Please take it from this E-4 SRA, do not use touchstone research.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
40 days ago by Amaljohan
Asset Gold Pvt.Ltd - Migration Fraud
ඔබත් කදානෙහි පිහිටි Asset Gold නමැති...
2
283 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
3
337 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
4
356 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
5
378 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
6
423 days ago by User445499
DO NOT DEAL WITH STEFAN SNYDERS/////Bitcoin.de - Scammer/LIAR
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
8
439 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
9
442 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
10
444 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in