Consumer reviews and reports on scam companies, bad products and services
Tower Wireless
Tower Wireless of Taylor Mill, Kentucky Recieved
25th of Jun, 2011 by User730339
On 5/26/11 I chose to go to Tower Wireless (a different company than Verizon) who sells phones for Verizon. I purchase a brand new phone for $127.19. The next day I noticed that almost every time I looked to see if I had any messages, the phone would be "off". I would have to push the power button to turn it back on and then all of my missed calls would appear. Due to the holiday I did not return to the store until May 31, 2011. I informed them of the problem and manager Eric Wright stated that the location did not have any more new phones of my style and he would get one from another store in the area and call me when it was in. On June 8, 2011 I had not yet received a call and returned to the store in person to check on the phone. Mr. Wright was not there but salesperson Maria Scroggins was there and knew of the problem. She stated that there was still no phone for me. She said she would contact Mr. Wright and get a phone in ASAP. I informed her that I would be unavailable for a week or more and would come back in when I could. She said a phone would be there for me. On June 21, 2011 I returned to the store. Mr. Wright stated that he had gotten a phone for me and I did not stop to get it in time, so he sold it to someone else. He stated that he tried to call me and it went straight to voicemail (b/c the phone turns it's self off). He said he didn't "feel" like leaving a message. He then stated that he would have a phone sent to my home via FedEx. When the phone arrived, it was a refurbished phone. The same one I could have gotten for free and the same one specifically did not want. I contacted Mr. Wright via phone and told him I would like to return the original (defective) phone (with all receipts, paper work, and rebate forms) and get my $127.19. I would then find a replacement on my own not involving him or his store. He stated that it was past the 14 day return policy and that I could not return the phone and he would not refund any money. Essentially I am stuck.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in