Consumer reviews and reports on scam companies, bad products and services
United Freight of America (UFA)
Unethical Practice
27th of Jul, 2011 by Truth Prevails
Steer clear of anything to do with these people. They started off doing well but as time went on I noticed how they would scam their customers and their employees. To begin with this company was Allegiance Auto Shipping then switched over to United Freight of America (UFA) and now they recently began running the same business under Impact Auto Transport. Their mailing address is a mail box location and they make it seem as if its a Suite number. Red Flag.

Do not give them your credit card number unless they have dispatched an actual car carrier to pick up your car and make sure that you carefully read the contract carefully. They tell everyone no money upfront and no cancellations, but if you read the fine print they charge you $150 if you cancel your order. YOu can change your mind withing 15 minutes and they still charge you. They will even go as far as charging your card even if you do not complete their Terms & Conditions. Always ask for the insurance packet of the the actual carrier that is moving your car because although its a service they are supposed to render they rarely do it. Your car can be damaged and they are 100% not responsible for a penny worth of damage.

As for employment once you decided to leave or you are terminated good luck getting your hard earned money. I have requested copies of my personal sales reports so all parties involved can see in writing monies owed and they will not respond. It took 68 days for Sagi (Guy) Gabison to tell me they would give me a $50 and to go pick it up from the guard gate of Yael and Adi Gabison. Not only was the initial figure 100% wrong but to top it off they want to go to a side guard gate where they live. All sales are tracked and recorded yet they refuse to give them to the sales people and their excuse to not pay you is that your sales were cancelled or that they did not have a contract. 90% of the time they are lying. It's sad that companies charge their customers but refuse to pay their employees. Its unethical to keep any monies that are payable to employees or to the actual drivers. Its unethical to not provide a service and still charge your customers.

DO NOT WORK FOR THESE PEOPLE. THEY ARE UNETHICAL AND WILL KEEP YOUR HARD WORKED MONEY WITH NOT AN OUNCE OF GUILT.

IF YOU PLAN ON SHIPPING A CAR SHIP IT WITH A REAL COMPANY THAT DOES NOT CHANGE NAMES EVERY YEAR OR SCAMS YOU INTO CANCELLATION FEES ONCE YOU ARE NOT HAPPY WITH THEIR SERVICES. READ THEIR TERMS AND CONDITIONS.

THE MAJORITY OF THEIR CUSTOMER REVIEWS ARE FAKE. THEY PAY PEOPLE WRITE THEM.
Comments
4619 days ago by Ushmel
I was lured into scheduling with this company due to their relatively cheap quote (which they later increased the price of). This is my story:

I scheduled my pickup for 7/28 with the stipulation that my car would be picked up +/- 72 hrs (3 days), David F (from the scheduling "department") gave me a verbal guarantee that it would be done. I had an absolute deadline of 7/31 for pickup (my lease on the property was expiring). I get a call mid-day on 7/28 (warning number 1, they didn't even find a carrier until the DAY OF pickup) saying they had found a carrier, but it would cost an additional $50 (original quote was $300, revised quote was $350, an increase of 17 percent). I said that was fine, as long as it was picked up by 7/31. They said it would definitely be picked up by then, and I had nothing to worry about. On 7/29 I received a phone call saying that the carrier had broken down, but it would still definitely be picked up by 7/31, and most likely it would be picked up by 7/30. Aimee (from the dispatch "department") said she would call me back by the day's end to confirm they had a carrier. About 5:30PM I started to worry because I had not received a call back (warning number 2), so I tried to call them but they had all left for the weekend. Mid-day 7/30 I still had not heard anything from the company, so I tried to call them again. After about 5 hours of trying every extension the company's phone line offered, I realized that NO ONE at this company WORKS ON THE WEEKEND (warning number 3). Seeing as I had 24 hours left to remove my car from the property or else face penalties for breaching my lease, I had to go with another company (The Car Transporters, totally worth the extra money). I FINALLY received a call back about noon on 8/1 (3 days after my last contact) saying that they had found another carrier that would pick it up by 8/2 (5 days after the stated pick-up date and 2 days after the deadline date).

I requested a refund, seeing as there were no services exchanged between myself or the company. David F gave me the line, "You should've waited until Monday. Since you cancelled within 4 days of the service date you don't get a refund." They have my money, why should they care? Right? It's all-to-easy to forget the verbal commitments you make to your customers when all you see is dollar signs.

Do NOT trust this company to pick up your car anywhere NEAR the date you request. It seems as if they do not even start looking for a carrier until the day before the actual pick-up date. This company claims that customer service is a "top priority, " but DO NOT believe it. They will act like they care until they have your deposit, then they sit back and slack off when they should be working on your order, ensuring their customers are treated with respect and dealt with honestly. They do NOT work on the weekends, they do NOT work after 5PM, and this means that your order is processed VERY SLOWLY, IF AT ALL. They DO NOT care about deadlines and they have NO COMPASSION for their customers.

Pay the extra money and go with a 5 star rated company (there are plenty on this site), it's well worth the extra customer service and peace of mind that your property is looked after correctly.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1259 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1488 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1489 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in