Consumer reviews and reports on scam companies, bad products and services
Urban Active Fitness HOW CAN YOU STEAL MY MONEY!!!! Omaha, Nebraska
8th of Nov, 2011 by User431025
My husband I signed up for a 2 year contract. We went to the gym a handle full of times and didn't like the enviroment. We ended up purchasing home gym equipment and about 5 or so months before the membership reached the 2 year point my husband went into the gym and spoke with Brittney to cancel it. She said it was no problem to pay off our contract and end the membership. My husband who was required to fill out no paper work, paid the remainder of what was left on our contract and left. The next several months went fine and we were not charged anything to our account. We assumed everything was fine. However, last month when balancing our checking account I noticed they resumed taking out charges. Immediately we went down to the gym and spoke to a man that said yes indeed we had paid it off and he didn't understand why this had happened. He said that Brad would call us first thing Monday to discuss putting the money back into our account. Monday came with no call from Brad. Tuesday we recieved no call either (this was after my husband left him a message Monday afternoon and speaking to a manger whose only concern why was why did we cancel the membership and won't we come back?). Wednesday I decided to take it upon my self to call again. I did and suprisingly got Brad!! I proceed to plead my case to Brad. He has a very hard time finding me, he finally does but doesn't have the details of my account right. He tells me that we have always been on a month to month basis. Then he sees where I did pay it off and said that I should have known it was still continuing to come out before now. I was shocked becuase it HADN'T been coming out until this past month. He tells me he will have to get ahold of Brittney to see what really happened and that it is her word against ours. Really Brad?? Becuase why would I pay off a membership 5 months ago only to have you start up for me again on a month to month basis 5 months later?? He didn't seem to have an answer for this. It ends with him telling me I have to come in and fill out more forms to cancel my mebership and that I will not be getting my money back anytime soon. That is so messed up. If anyone does start a class action lawsuit against these guys I definitely want in!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1261 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in