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Vanilla Visa Giftcard InComm Vanilla Visa repeatedly rejects all charges to unused $80 gift card Fortson, Georgia
11th of Nov, 2011 by User453580
Purchased Vanilla Visa gift card at CVS for $4.95 and put $80 on card. Repeatedly tried to use card for a single online purchase less than $80, but Vanilla Visa rejected charge each time. Merchant stated no such problems with other cards. I called Vanilla Visa and they could see at least one of the attempts to charge, and were not able to explain why the charge was rejected. They said I would need to use some other method for paying merchant, and made no effort to find out why charge was not honored. I am stuck with this card, which I would not have wasted money on except that I thought it was a more secure way to make occasional online payments. Vanilla Visa got my $84.95, and so far, I got nothing but frustration. Don't trust them.
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