Consumer reviews and reports on scam companies, bad products and services
Virgin Mobile
virgin mobile Charging for calls you do not answer! buffalo, Internet
14th of Dec, 2010 by User949499
I have been having issues with service all summer, and an unrelated issue with auto topup not working since October, I have been contacting customer service (laugh) for months about it. Anyway I keep checking my status on VMusa website only to find my minutes were used up? haven't really used the phone much in a while so looked at the call log, and say charge after charge for calls I KNOW I never got! and the kicker was a call around 8am when I was asleep and damn sure didn't answer it. this is what I got back from VM when I complained: "if someone calls you, even if you don't picked up the phone, you still will be charge for that call, so if the call is for 30 seconds, the system will round it up to 1 minute." SO, Virgin Mobile is now charging you for calls you don't even get!!!! scam!!! I'm sick of the BS, looking for a new carrier. Sad because up till this year I hadn't had any issues with them, sad to see them setting up to self destruct.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1489 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

Top Reports

     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in