I called the phone# printed on the front of the check --800-682-5187 -- & reached an amazing phone tree with no possibility of human contact, but a promise to return the call. What a surprise that I did not hear back from them. I immediately contacted my bank who sent a form to me to fill out and sign, form stating that the charges were unauthorized. The bank assured me they will remove the charges --including a lovely $25.00 ISF fee--from my account. I returned the check w/yesterday's mail and attached a printed-out complaint against Voice Net, one of zillions that I found on Google.