Wedding Dresses

Wedding Dresses 100 Received wrong dress and veil, company refuses to take it back. Internet

27th of Apr, 2011 by User628962

I ordered a wedding dress and a veil from the weddingdresses100.com website for my wedding. A few weeks later when I received my dress I noticed the dress did not look anything like the picture. The dress was longer and the design was different. Also, the veil was completly a different one I had ordered. I used the chat option on their website to notifity them about the problem, where I was then instructed to send a picture of the dress to their support address. After having done this I received an email telling me that the dress was fine and that I should keep it. Several email were sent from my part explaining what was wrong with my order and asking them for a refund. Several of those emails were also ignored and only answered whenever I would use their chat option to complain. Every time the emails would say that they couldnt help me and that I should keep the dress as it was. Out of the 170 dollard that i spent on my order, the company offered to only refund me a total of 40 dollars to not file any complaints against the company. After I refused they continued to ignore my complaints and neglect my emails.

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Comments

4721 days ago by Emma77

Do Not order from weddingdresses100.com It is a mess! I will post the transcript from many awful encounters with them. Awful and stressful.