Consumer reviews and reports on scam companies, bad products and services
WET SEAL
WET SEAL RETURN POLICY AND CUSTOMER SERVICE albuquerque, New Mexico
18th of Mar, 2011 by User869830
I purchased a belt at Wet Seal in the mall and upon purchasing the cashier went over what was final sale (jewelry, Lingerie, swimwear, compact discs, clearance and sale items) my belt is none on that list and is not sale or clearance . I asked her what about this belt? she said exchange or store credit only. So i proceeded to checkout. The next day I decided to exchange the medium size belt for a Large . I waited in line for 30minutes since there was only one cashier (the same one from the day before). When it was finally my turn in line I said I'm here to exchange this medium size belt for a Large size and it still was in brand new condition with the tags attached and the receipt. she looked over to the other cashier and asked "can we do exchanges on belts?" i'm thinking why would you tell me i could yesterday and now act like you don't know your own policy??? so she said yeah just get the one your going to exchange it for but it has to be the same style. I get the exact same one just a size Large, the line was long and she kept taking the next and the next customer ignoring me waiting on the side of the line so i jumped back in the line having to apologize to the other customers and waited for when the next cashier (the one she asked about the exchange) and this one was really rude and said "final sale on accessories" I said o.k but she ( the one next to her) told me yesterday and just now that I could so make up your minds.So she says in an attitude " I'll do an exchange but just this once!!" then I said o.k thank you and I'll never shop here again,she said that's fine. She didn't do the exchange because the size Large had a different upc bar code number from the medium size one . Me working retail all my life I can tell you that of course it's not going to match because each size has its own bar code upc number. To make a long story short IF ACCESSORIES ARE FINAL SALE THEN IT NEEDS TO BE STATED THAT WAY IN THE RECEIPT BECAUSE MY RECEIPT DOES NOT MENTION FINAL SALES FOR BELTS, ACCESSORIES, OR EVEN A NEW CUSTOMER WITH MY EXPERIENCE THAT DAY I BELIEVE WET SEAL DOES NOT WANT YOU TO BE ABLE TO RETURN OR EXCHANGE ANYTHING. ONCE YOU PAY THAT'S PRETTY MUCH IT DON'T RETURN WITH THE ITEM. AND ANYBODY CAN TRY AND SAY THAT I'M IN THE WRONG BUT AS A NEW WET SEAL CUSTOMER MY RECEIPT STATES THIS : NO CASH REFUNDS OR CREDIT BACK TO CREDIT/DEBIT CARDS. UNWORN, UNWASHED, UNDAMAGED MERCHANDISE WITH TAGS ATTACHED, PRESENTED ON OR BEFORE (DATE) WITH ORIGINAL GIFT RECEIPT MAY BE ACCEPTED FOR EXCHANGE OR MERCHANDISE CREDIT. JEWELRY, LINGERIE, SWIMWEAR, COMPACT DISCS, CLEARANCE MERCHANDISE SALES ARE FINAL AND WILL NOT BE ACCEPTED FOR EXCHANGE OR MERCHANDISE CREDIT. VALID PHOTO ID IS REQUIRED FOR ALL RETURNS AND EXCHANGES. WET SEAL RESERVES THE RIGHT TO LIMIT THE NUMBER OF RETURNS, EXCEPTS AS PROVIDED BY APPLICABLE LAW. THEY PRETTY THINK THAT BELTS ARE JEWELRY OR LINGERIE THAT OR THEY LIMITED ME TO NONE FOR ANY EXCHANGES OR STORE CREDIT .

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1484 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1489 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in