Consumer reviews and reports on scam companies, bad products and services
WORLD SUPER STAR CO., LTD
SHIPPED COUNTERFEIT HP GOODS
20th of May, 2011 by WSCI
We are very close to filing both criminal and civil lawsuits in China against World Super Star Co., Ltd. World Super Star Co., Ltd based in China is the thirteenth China/Hong Kong based company we have exposed for offering and/or shipping counterfeit products after they represented they only supply genuine brand named goods (in this case HP products). The product they shipped had a 64% out-of-box failure rate and they didn't even want to test the units for failure cause. They didn't even want us to ship the product back to them! We sent a sample to HP Global Security for authentication and the result was that the sample was in fact counterfeit (which would also explain the 64% failure rate out-of-box). World Super Star Co., Ltd still has not refunded our money and foolishly has begun a smear campaign against us. The facts are all in our favor and this vendor ships counterfeit products!!

They claim they are an HP "Preferred Partner 2010" and they used this claim to convince us they have and sell genuine HP goods. HP U.S. has confirmed the product they sell/ship counterfeit HP product. This is the final word on our transaction as far as we are concerned. We demanded a full and immediate refund. Brian Wesley and "Paul" from World Super Star Co., Ltd immediately stated that HP is only trying to protect its US channel and they are "Lying".

This company even tried to blackmail us by demanding we purchase 100 units of another product before they would consider honoring their replacement warranty for the defective product (prior to our discovery the products were counterfeit!). As an honest, reputable U.S. business, we are sick of Chinese/Hong Kong companies like this one claiming to offer genuine goods, then shipping counterfeit, low quality goods!

Our plan is to try and put this company out of business once and for all.

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