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yourcigarettesstore.com YourCigarettesStore.com Never sent the cigarette order and Never refunded my money Internet
19th of Nov, 2011 by User814103
I placed an order for a carton of cigarettes September 5, 2011. I complained October 8, 2011: about not getting my order. They responded with: Your order was shipped on the 09/17.Our delivery term is officially 21-30 days.Please, expect your parcel from 10/08 to 10/17. If it will not be delivered within that time frame - contact us. On October 17, 2011 I received notice: Your order was seized by Ukrainian customs. We do our best to solve the situation. If we can't release it in the nearest future we will resend or make a full refund on your request On October 27, 2011: We have received notification from our postal office that all sent parcels will be released from customs within 7 days, continue their shipment and delivered within 2 weeks from now. And we will be able to ship new orders in 1-2 weeks. Should we still make a refund? I replied with send order. I never got the order and they are now saying the refund was processed 11-7-11 and I have not received a refund.
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