Consumer reviews and reports on scam companies, bad products and services
ZAGG, Inc. invisibleSHIELD warranty replacement scam Salt Lake City, Utah
19th of Oct, 2011 by User950357
ZAGG's Lifetime Replacement Guarantee is a ripoff. Warranty is less than useless. Once you have to replace the invisibleSHIELD, you are screwed. I have given them 4 chances. (I don't have time to find a better supported product ). I am sure that I will once again be charged the full retail value of my replacement as I still have not seen the credit for the return. Last time i was charged even though I had a tracking number showing that it was delivered. the day before I was charged. I have yet to have a good customer service experience with this company. I have the invisibleSHIELD on 5 of my cell phones. At least the last time I was smart enough to order just the screen and not whole body protection, so this time it will only cost me $16 instead of $25. I have given ZAGG every opportunity to get their act together, but they have repeatedly failed. If you buy their products, you will most likely regret it.
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