Consumer reviews and reports on scam companies, bad products and services
Zodiac Pool Systems
Warranty on Pool Cleaners is a joke
16th of Aug, 2011 by bobby2011
Purchased a Polaris 380 from Leslie's Pool Supply in Selma Texas. Unit stopped working six months into the warranty period. The manager at Leslie's say's he can't fix it, and Alicia Taylor CSR at Zodiac Pool Systems (The manufacturer) says they don't service or repair their own products anymore. Additionally they sent me right back to Leslie's, who again, can't fix the issue. One side issue, Zodiac only covers PARTS under the "warranty" and does not cover labor to replace those parts. They also do not warranty any of the hoses, belts or plastic components. Apparently they only cover the little plastic motor inside that is powered by water, but you have to pay the labor to have it serviced. In my opinion, this is the biggest scam on the planet. Obviously they anticipate the cleaners becoming inoperative before warranty expiration, and therefore do not warranty those items, so they can make more money in parts, all the while knowing you don't want to spend another $600. I must admit, I believe that this scam has got to be one of the best laid, grey area legal scams of the Century.
Comments
4608 days ago by Zodiac Pool Systems
Dear Customer,
Can you please provide your contact information so that we can review your account and provide some clarity to this situation. I believe you may have some incorrect information on the warranty process, thank you.


Zodiac Pool Systems
Melissa Ornelas
1-800-822-7933

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1260 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1485 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1489 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1490 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in