Zodiac Pool Systems

Zodiac Pool Systems, Inc. DO NOT BUY A ZODIAC POOL CLEANER JUNK JUNK JUNK!!!!! Vista, , California

23rd of May, 2011 by User828424

Do not buy from this company Zodiac pool systems their new product is JUNK and doesn't work! I beg you not not buy any products from them as they have NO customer service and they make plastic junk! You can email me and I will send you their newest piece of Junk the Baracuda MX for FREE its only a month old just pay for the shipping! They should stop building junk!

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4630 days ago by Bobby2011

Purchased a Polaris 380 from Leslie's Pool Supply in Selma Texas. Unit stopped working six months into the warranty period. The manager at Leslie's say's he can't fix it, and Alicia Taylor CSR at Zodiac Pool Systems (The manufacturer) says they don't service or repair their own products anymore. Additionally they sent me right back to Leslie's, who again, can't fix the issue. One side issue, Zodiac only covers PARTS under the "warranty" and does not cover labor to replace those parts. They also do not warranty any of the hoses, belts or plastic components. Apparently they only cover the little plastic motor inside that is powered by water, but you have to pay the labor to have it serviced. In my opinion, this is the biggest scam on the planet. Obviously they anticipate the cleaners becoming inoperative before warranty expiration, and therefore do not warranty those items, so they can make more money in parts, all the while knowing you don't want to spend another $600. I must admit, I believe that this scam has got to be one of the best laid, grey area legal scams of the Century.