Consumer reviews and reports on scam companies, bad products and services
29 prime
29 prime Forrest Blackburn,Eric Schmidt,Russel Wallace Scam, ripoff employees and customers, changed their company name for the 4th time Newport Beach
19th of Feb, 2011 by User364776
Forrest Blackburn and Russell Wallace have a proven track record of scam. 29 prime is now the 4th company name of the SEO ripoffs. They started out taking customers money and screwing their employees at Reliable Listing. From their they decided to start clean so they shut down operation and opened under ilocal sem. Russell decided that after not paying any of his employees their commissions, he would keep the funds himself and again reopen with the name your local merchant. YLM was operating for about 10 months as they continued to scammed the market while having Forrest as nothing more than a sales closer! Russell, with his lack of experience in business, didn't look ahead to see that not servicing clients was going to result in several customers charging back which resulted in Russell losing his merchant account with his bank. Once the inexperienced Russell Wallace was blindsided by this karma of taking customers money under false promises, he now had no money to pay his reps and employees. Russell once again shut down operations with a midnight move with the hopes of getting away once again. With all the horrible press formulating on the internet, Russell was now on a mission to get it right this time. Russell would now name the operation 29 prime. This man preys on small to medium size business owners in promising them more business by advertising on Google. Every SEO company that Russell has owned and been a part of has not only made terrible press on the Internet but ruined many individuals lives! Please educate yourselves and lookup these companies and see the many scams Russell has put people through. It's very obvious that someone who is changing their company name 4 times over the course of almost 4 total years they have been in operation, that something is not right!! Please go on and check these companies out...Russell has never had success of getting clients front page. The proof is from all the customer complaints online under the different names and again having to change your name once a year!! Russell and his so called SEO companies are nothing more than a scam telemarketing operation that clearly lack any kind of integrity or values. This is not a competitor or someone who is just upset so they decide to get back at someone. This is an individual who is speaking FACT. Again the track record of Russell and his telemarketing companies speak for itself online. Buyer beware before being sold because I promise you Forrest has a gift to gab and if your not savoy, he will paint an incredible picture on why you are going to give him a set up fee and your monthly fee. As 29 prime says: front page or it's free...yeah after their timeframe to get you their and collecting a couple of months out of you, that you have signed in an agreement...Of course it's free cause you will want to cancel and no longer be charged after seeing nothing done and now you will have to hassle with your credit card company on getting your money back yet they got you on the agreement you signed. If you can't see that this clearly bad business practice, I guess you will fall victim and learn a valuable lesson. Anyone who would continue to not pay their employees and need to change the company name on a consistent basis, needs to be reported as they have already and eventually they wont be able to run. I know it sounds far off but the Attorney Generals will respond with a not so pleasant knock at the door. Take your time, there are companies out there that can mange your online marketing without being a fly by night.
3907 days ago by Davidleach
As a official Google employee I thought it was very strange when I received a call from a company that said "they were Google" so I played along and extracted more information from them. First and foremost, they have no technology background experience, and definitely do not understand Search Engine Optimization practices and techniques. Secondly, they falsely state that they ARE Google, or are a affiliate of Google, however Google does not recognize any name they operate under. To this day, even though I have pressed the number to "remove me from the calling list" they still call.

Your Local Merchant ( 29 prime ( and whatever other company names they operate under are illegitimate and scrupulous companies that are preying upon business owners that are not savvy with online advertising and give the legitimate businesses bad repor.
3826 days ago by Ridiculous
I had the misfortune to work for Russell Wallace about 8 years ago. He had a mortgage company, Reliable Finance. I worked for him for less than a month. I left a reputable company to work for him and was disgusted at the blatant fraud being done in their office. I'm talking about falsifying documents and forgery, serious offenses! A few weeks after I walked out they moved in the middle of the night and screwed a bunch of employees. Can't believe that this guy is still around, still scamming..
3763 days ago by Thetruth29
Find out the Truth:
3652 days ago by PLB7
I was also defrauded by 29'Prime

Thank you for your blog site.
I am emailing to let you know that I also was a victim of 29'Prime.

I was called by 29'Prime on April 17, 2012, and given a sales pitch that they could place my website on Google Page 1 (for a minimum of 3 out of 10 keywords) and of course I was a little doubtful, but I listened to their guarantees ("Rank On Google Page One in 60 Days...or IT's FREE".
So I decided to try them out.
Their initial Set-up charge on my credit card was $299.

The following day, April 18th, they called me to remind me and clarify that I would be receiving a Google Postcard with a 5 digit PIN from Google, and that I MUST call them immediately upon receipt of my Google PIN for them to activate my account and begin the SEO for my 10 keywords.
Again I asked how long this would take, and he replied 3-5 days, at the most, and to make sure that I called 29'Prime as soon as I got it.
I then asked him again, how long will it then take for my site to rank on Google Page One? and he confirmed that it could take up to 60 days, but often some of my keywords would rank sooner, even in 30 days or less.
Again I asked him to confirm that if they could not get at least 3 of my keywords to rank on page one in the 60 days, their service was FREE ... and he assured me that the 29'Prime Guarantee was exactly that: "Rank On Google Page One in 60 Days...or it's FREE".
Later that same day a charge of $99 appeared on my credit card statement (apparently for the first month's 'service charge').

Four days later I had not yet received my Google PIN, so I emailed them a service ticket...immediately received a service ticket auto-confirmation response...but no one ever personally replied or answered my questions, and no one ever called me to resolve my inquiry!

One month after signing up, May 17th, I still had not received my Google PIN.
Later that same day a charge of $99 appeared on my credit card statement (apparently for the second month's 'service charge').
So I sent another email service ticket...and again I received the same auto-responder service-ticket auto-confirmation response...but no one ever personally replied or answered my questions, and no one ever called me to resolve my inquiry!

19 days later, May 26th, I finally got fed-up with them totally ignoring me and emailed the following:

"I am extremely frustrated and angry at the total lack of service from 29 Prime...
Since my initial payments of $299 on Apr 17th and $99 on Apr 18th, I had waited for 29 days for your postcard with my PIN number to arrive in order to activate my account!
Nothing had come...
Another payment of $99 was taken from my credit card again today, May 17th, and still nothing has been done with my account.
So I had by then already spent $497, with absolutely nothing to show for.
So I wrote you an e-mail with my displeasure and also placed a service ticket (#21928) to get an answer, but no one ever responded!
I was completely ignored...

So after patiently waiting for another 8 days, with no response from anyone human, I received an automatic auto-responder canned e-mail!
Your service is absolutely non existent and deplorable. You should be utterly ashamed!
It is now 38 days and I still have not received my PIN or even one single courtesy or follow-up call from any one at 29 Prime...
This is terribly and shamefully unprofessional behavior.

I have been in the construction service industry 30 years and I personally respond to every call within 8-12 hours, by myself, with no secretaries.
Your total lack of response is absolutely inexcusable and unacceptable.

This morning, May 26th, I finally made a phone call and waited, and was finally told that I was now first in line in the queue when a recorded message directed me to leave a voice message, so I opted for speaking with a service consultant, and waited, and repeated the process twice, and waited, and waited, until finally I could wait no longer and left a voice message...but no one responded to my message either.

I now have come to realize that 29 Prime cannot be relied upon or trusted at all. Your service really stinks!
I am so incensed with 29 Prime...yet I am still by the grace of God restraining my anger...for now...

I actually trusted your promise: "Front Page Placement Or It's FREE"!

Well the reality and the fact is that I already paid out $497 and 29 Prime has done absolutely nothing for me in 38 days, not even activated an account.
This is absolutely disgusting and totally intolerable!
NOT ONE SINGLE thing was done! An Absolute BIG FAT ZERO?

I thus demand a FULL REFUND of all my monies paid to date...and an immediate termination of any further or future payments ever again.


Peter L Brenner”

Well, as usual... that was totally ignored as well, just like all of my other attempts.
8 days later, June 4th, I sent another email cancellation notice, and again was ignored on my third attempt.
I realized that in 2 weeks they would again be charging my credit card with another $99 for their 'monthly service charge' so I then called my credit card company to bar this merchant and stop 29'Prime from taking any more money from my account, and also initiated a dispute to reverse the first 3 charges (total of $497) for NON-PERFORMANCE of so-called services. So Mastercard proceeded to reverse these 3 charges on my behalf. Boy was I relieved!!!
The next day, surprise, surprise! I got an email from 29'Prime ...
Never got any responses before this, not even once, until I finally cut them off and got the 3 previous charges reversed...!
They had the gall to sound surprised as to 'Why I had Cancelled?"
So I sent them a long email with all of the service tickets' numbers and finally they responded by email that they had closed my account and confirmed that my account was now shutdown.
And yet the "push-button Template webpage" they had put up for my so-called personal account, was still live, and still is today (August 13th, 2012) as of this writing.

Then about two weeks ago the BAD NEWS came that 29'Prime had sent my credit card company a 12 page record of service performance and Mastercard had re-billed my account with the 3 original charges, and I was out $497 ...

I have tried several times to dispute these fraudulant charges with Mastercard, but they insist that since I voluntarily gave 29'Prime my card number and agreed to their TOS that I am on the hook...

In order to re-open my dispute I now have to prove to Mastercard that 29'Prime DID NOT perform the service as per their Terms Of Service, by providing an unbiased Third Party letter on that company's letterhead, providing a documented Second Opinion to the improbability of 29'Prime ever achieving their promises, demonstrating they did not perform the service, and that they violated their TOS...(since I paid for 60 days but nothing at all was done), and only then can my dispute be re-opened, with no guarantee that I will get my money back.

So the long and short is that I have been screwed out of my $497...

29'Prime is a scam and they will try to take you for as much money as they can.
Please beware…Stay away from them like the plague.

I sure would love to get these crooks behind bars, where they can no longer scam innocent business owners, but first must try to help all of us victims to get some of our stolen money back while we still can.

Peter L Brenner
Toronto, Canada
August 13, 2012

P.S. I give my express permission for you to publish this story on the site.

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