When these boots arrivied I became suspicious of their authenticity no hologram on the box and the box and boots looked to be of poor quality compared to the real pair I had. I contacted Ugg who advised me that under no circumstance would real ugg boots be shipped directly from china and that they counterfit . It is inpossible to get any response from this company. I questioned them as to why they were being shipped from china and to confirm their authenticity with no response. I have filed a dispute with Mastercars as well and notified Ugg