Consumer reviews and reports on scam companies, bad products and services
Account Assure
Account Assure World Financial Network National Bank Signed me up for an extra insurance/protection program I didn't want or know about, then wouldn't
20th of Mar, 2011 by User334795

Apparently when I signed up for my Avenue Credit Card, the sales person (who is on a commission basis for this service) signed me up for a "protection" service called Account Assure. This protection is supposed to pay off my account in the event of loss of employment. I receive my Avenue Credit Card statements online and usually just make the minimum payment. The Account Assure fee does not show up anywhere on the main page or payment page. When I lost my job I obviously did not know I had this service or I would have used it to cover my Avenue balance. It wasn't until over after a year of unemployment that I finally couldn't even manage the minimum payments anymore that I found out I had Account Assure and had been paying for it for years. Now that I found out and am asking for coverage, they are saying that the claim was filed too late. I have proof of the date of my unemployment and as I was covered at the time of becoming unemployed (which I can prove, and did send proof of to both Account Assure and Avenue), they should honor my agreement and balance as of that date. I never received any information or terms from them until after they canceled my service and denied my claim. Also, these agreements should be signed up for completely separately from signing up for your credit card on site, as a slight extra that a commission based salesperson can add without your knowledge. They should provide either a refund for the amount paid to Account Assure as I obviously did not even know I had it (or I would have used it when I became unemployed) or settlement of my Avenue account.
Comments
4597 days ago by Tyiatras
We are investigating claims that World Financial Network Bank enrolled its cardholders without their consent in its Account Assure Plan and charged its cardholders’ cards a fee for this service.*

If this has happened to you, we would like to speak with you about your potential claim against World Financial Bank.

CALL US TODAY FOR MORE INFORMATION:

Tiffany Marko Yiatras and Francis J. “Casey” Flynn, Jr.
Licensed in the states of Illinois and Missouri
CAREY & DANIS, L.L.C.
8235 Forsyth Boulevard, Suite 1100
Saint Louis, Missouri 63105-1643
Call Toll Free (24 Hours): 1-800-721-2519
www.careydanis.com

* We are also investigating claims that World Financial Network Bank enrolls cardholders who can never receive benefits under the plan because the cardholder was retired, a self-employed worker, a part-time worker, a seasonal worker, or had a disability at the time of enrollment or anytime thereafter.


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4330 days ago by Ddbanduch
In November 2011, I received an email from my Bealls account stating we will credit your account $20.00 when you make a $40 purchase using your BEALLS credit card. The email stated if you made a $40 BEALLS credit card purchase prior to the end of November, Account Assure will place a $20 credit on your BEALLS account in December. Since I was doing some Christmas shopping around Thanksgiving, I made a $60.59 purchase on November 25, 2011. I never received the $20 credit on my BEALLS account in December or any month after that. It is now April 2012 and I still haven't received my credit. I contacted Account Assure numerous times and at first they told me it takes 2 billing cycles before the credit appears. In March when I contacted Account Assure, the gentleman I spoke to said he never heard of this promotion. I cancelled my Account Assure immediately.
4248 days ago by Omgscmagain
I was surprised to see my credit card statement online today. This company (?), Account Assure deducted some dollars a couple days after I purchased items online (on a very big lingerie brand website). WHAT IS THIS? I searched about Account Assure online, and reached here.

I did not talk, or say yes or no to any question to anybody with Account Assure. How can they do it since I just purchased items online? Is it legal? Anyway, I talked to the customer service representatives (the plural) of the big lingerie company, and had them withdraw it just now.

I feel creepy. Please be careful, everyone!

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