Consumer reviews and reports on scam companies, bad products and services
Action Painting
Action Painting LLC - Jeff Mullen Very Expensive Paint Job Phoenix, Arizona
30th of Nov, 2010 by User399066
On day one, the painters painted all of our accent color walls the wrong color. They were only working with two different colors of paint. They painted all the walls the same color. They also spilled paint on the carpet of our stairway landing (we were able to get 99% of it out). We called the owner that evening to get help in communicating to the painters which walls were our accent walls (none of the painters spoke English). He said he was out of town but would send "Heather" the next day to speak to the painters. Heather never showed up, but one of the new painters was able to speak a little English. We still have one wall that is painted wrong, but we will repaint it ourselves. We have custom textured paint in our kitchen. Only the ceiling, baseboards, and doors were to be painted. The painters accidently hit one of the walls with a roller. We had to go buy a $60+ can of paint to repair. We have ceiling paint on our kitchen cabinets. We moved all our furniture to the middle of the room as directed. After the painters left on day one, we were able to sit on our couch and watch television without moving anything. When the painters left at the end of day two, we turned on the television and it made a loud screeching noise and gave us no picture. Upon further inspection, we saw that the screen was cracked. It appeared that it was hit in the corner and then cracked diagonally across the screen. We immediately called the owner & after several conversations, he summed everything up by saying that he asked his guys if they broke the television & they said no. We asked him for his license & insurance information & he would not give it to us. We eventually got the information & filed a claim. We were told by the insurance company that the repair to the television would fall below the policy deductible, so there was nothing they could do. This television was only 3 weeks old. This was a very costly paint job and a lesson learned on our part. It is our intent to help make sure other consumers do not fall victim to this company's low quality, less than favorable customer service, and questionable legal status of its employees.
Comments
3883 days ago by Henry Stew
Best Experience Ever. We recieved a phone call for a free estimate. I was very wearry of this. The owner of the company came out to do the estimate. I was very impressed he was great and explained alot about painting that I did not realize. I didn't paint till about 8 months later and the price I was originally quoted was indeed the same (was told a 1 yr guarentee). When the painters came out. I again was very impressed. They were polite, kept the painted areas clean, made minor drywall repairs prior to painting. They did my interior and exterior beatifully. I don't know what happened with the complaint reviewprior to mine on city search but I have to disagree with the review, They did a wonderful job, was very careful and clean in their work area. I always refer this company when I here someone looking to paint.

Thanks ACTION PAINTING
Henry Stew
3883 days ago by Mr J
My home was painted inside and out by Action Painting and it was a great experience. The estimate was substantially less than the other estimates that I received. The team they sent was extraordinary. Everything I ask them to do was done and with a great deal of care and they did an excellent job. They were detailed oriented and did an awesome job. I would recommend them to anyone that is painting their home.

Sincerely,

Mr. & Mrs. J.

Fountain Hills AZ 85268
3883 days ago by Barry C
Action completed work on my home several months ago. The entire process from initial inspection and quote to completion of the painting work was performed in highly professional and outstanding manner. The painters were efficient, clean and took pride in their workmanship. Action's management was responsive to any questions or concerns during the work. We are highly pleased and would recommend Action Painting without reservation.

Barry C.
3883 days ago by Barry C
I wanted to tell you all what a wonderful job you did on my house. The colors blended wonderfully and now my neighbors have started to copy it. The guys did a really great, and neat job and always made sure I was a happy customer. They stuck to their contract and I had no complaints at all. They were done on the day and time they said they would be. I am very happy with this company and would recommend them to anyone who needed their type of work.

Thanks again

From a Happy customer'

Carol and Charles C.
3883 days ago by A Klages
Action Painting was told to me by my mother. I called them and set an appointment to have an estimate done and they came out when it was convenient for me. I bought my home and wanted my Interior to be painted before we moved in our furniture. The estimate price was perfect and fit our budget ! They even have great discounts! The presentation of what they offer was very professional. And they painted my home with in days of having an estimate done! That is a big plus for turn around in my book! I will be telling all my friends and neighbors about Action Painting !


A Klages
3883 days ago by M Kemp
We were very pleased with Action Painting. Not many painting companies show up when they find out where we live out in San Tan Valley because its so far out in the valley no one wants to come out to our home. Being that the city is still building its hard to find good companies that do this type of work. So we were very impressed when the estimator showed up exactly when they said they would and wrote us the quote with a great price .! The day of the paint job the painters showed of prompt on time and they were so friendly and clean and neat setting up and they inspected my house after it was painted and made sure it was exactly how we wanted it and clean as expected from clean up. We have given their info to some neighbors or ours and they are now painting their home as well with Action Painting. The girl who called to follow up a month after we painted was very nice and we were glad to see a company cares about their paint job and client satisfaction . Thanks Action Painting!

The Kemps of Sant Tan Valley
3883 days ago by Mrs Shillington
This company is amazingly priced! Compared to others I have talked to and what they offer they were $700 better in their price and offered more in their package to paint my home! Wonderful owner Jeff Mullen hes got a great personality and represents his company with pride! Not only am I satisfied with my paint job my neighbors have also followed my lead and have now painted their homes as well. Gilbert Ranch is looking better and better every day ! I even got 2 free movie passes for having my neighbors paint as well as a thank you from the company! That was a treat in itself! Thanks Action Painting you are Awesome!

Mrs Shillington

gilbert AZ
3883 days ago by S Westhouse
I am very pleased with my paint job from this company. My development is being painted by this company now that I have had my paint job done. My neighbors and I are very satisfied with price and presentation of this company. Their paint crews are very neat and set up and clean up with no hassle. My family members are also having them paint their homes as well . I recieved 2 movies passes just for sending them a referral! How cool is that! A nice night out it was for sure! I will be having Action Painting paint for me again in the near furture.

Thank you

S. Westhouse.

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