Consumer reviews and reports on scam companies, bad products and services
ADP Automatic Data Processing, Inc. Sent a payroll card with a negative balance. Internet
16th of Jun, 2011 by User254755
I received a voicemail from ADP asking me to call them back and give them my mailing address. They said they tried to send a TotalPay card on behalf of my employer and it was returned undeliverable by the Post Office. I was not too concerned because I know my paychecks come from ADP and I had not missed any pay on previous checks. But I was curious because I hadn't requested to have my pay issued on a card, and I know they have my correct mailing address. So I called the number they left on my voicemail. I explained the situation to the rep, and she confirmed that a pay card in my name had been returned by the Post Office. I gave her my mailing address, and asked her to tell me the incorrect address the card had been sent to. To my surprise, the incorrect address was the office of my previous employer. I haven't worked there in three years and they are no longer there -- they closed that location and left the building empty. She confirmed that the card was sent by them, not by my current company. She also told me there was no balance on the card because it hadn't been loaded yet by the company. I presumed that they determined they owed me back pay and decided to use this method instead of a paper check. I waited patiently for my card to arrive. I was anxious to see how much 'found' money I would be getting. When I received the card, I went online to activate it and check the balance. I discovered that the card had a total balance of -$1.50. That's right... they sent me a card with a negative balance. After further digging, I found that they had charged me $3.00 for returning their call to give them my address. Apparently my card had $1.50 to begin with and they charge for all calls to their customer service line. I decided to make a formal complaint and ask to have my money returned. I searched the ADP website and found the only way to contact them is to call their customer service number. No email or online chat or Twitter or Facebook options. Since they provide not contact method that doesn't cost money, I am left with no choice but to call them out publicly. How many people has ADP pulled this stunt on? How much money have they made by doing this? It's only $3.00, but they have thousands or maybe millions of customers. How many of them does it take to count as a 'class'?

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

585 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
810 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
814 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
815 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

Top Reports


User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in