Affinity58.com Shopaffinity58.com Deceptive practices Minneapolis , Minnesota

20th of Apr, 2013 by User869141

Single person owner operator type of company. Switched shipping requirements after paying for the products. Which ultimately required additional fee. Web site said I qualified for free shipping which I didn't get. No invoice except for a summary invoice from PayPal. I was required to cut and paste a link to see actual breakdown. I'm sorry, that shouldn't be allowed. There I found they charged $350 for shipping?!! Her reply was that she gave me too good a price to receive free shipping?!!!!!! I even changed products at her prodding to qualify for the free shipping!!! One item was damaged during delivery for which I was told I would not receive replacement till after the additional 96 dollars, from the first delivery, shipping fee was paid!!!!!!!!!!! According to her web site and emails to me, even if I was paying for shipping, she sent it curbside self unload which should not have had an additional fee. The other choice she gave was white glove which due to time constraints I did not choose. Her ebay store front gives her good ratings, perhaps they hold her to a higher standard. I used her direct web site. I should have known better when she said not to enter the purchase on the web site (due to a item cost/shipping ratio?) and that she would handle it through email, that something not quite right was happening. I could go on with the delivery fiasco but this is the meat of it. I've complained to the proper authorities.

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