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| Affordable Dentures ,Dr Rodney Stevens, Malpractice, non delivery, Dentist, Dental, Credit Card Fraud Florence, Kentucky |
| 9th of Oct, 2011 by User791944 |
Let me first state that Dr Stevens and staff sent me to the emergency room by not reading my chart and caused several other dental problems I didn’t have before due to using possibly unsanitary needles and several injections with NO DENTAL work being performed. I clearly stated I have bad reactions to Novocain in my application for services and explained to the dental technician I was allergic and never got completely numb on it. The alternative is readily available and common but he gave me the wrong medicine. He prescribed the wrong anti-biotic as well.
I paid in advance for several extractions, x-ray, and denture totaling over $1600. Half was in check and half on GE Credit Care card. I was given an impression for denture and told to come back in two hours for the extractions. When I came back and was in the chair with bad allergic reactions and unable to numb he said “Go someplace else and left the room.†Nothing more.
The lady at the desk informed me my check had already been deposited and I would have to wait for a refund. I immediately called my bank and killed the check because the upper denture was only $500 and said to bill my card for
the amount old which they already had. She didn’t have the denture and said it would be ready later, that was on September 7, 2011. I was told over the phone I had to come in person and it is a 200 mile trip one way to talk to them and did so and on another occasion they told me to come and closed the office all day without contacting me to let me know.
We came to an agreement on the phone that I would only pay for the $500 denture about 30 days ago. It was to be delivered to another dentist by mail and it never arrived. I got the bill from GE Care Credit $775! All I got from these people was a trip to the emergency room and over a $1,000 in losses so far in missed work, ER visit, 400 mile round trips to “talkâ€, and because of the butcher’s needles my $700 to $1400 procedure is going to cost $2000 because of infections and he broke some worn teeth forcing the needle creating complicated extractions.
The Denture was only $500 and it never arrived and was promised to be same day. It is Day 35 and it is still a no-show. GE Care Credit is doing an investigation now because I protested charges; they even listed extractions never provided in the $775 bill. I have been in pain for nearly a month now. I am filing a complaint with the state board of dentistry over the Novocain and wouldn’t have if they had been honest and forthcoming in other dealings. To beat it all I can’t have the dental problem fixed until I settle with GE Care Credit because my card is frozen until the dispute is resolved. Stay away from this place. It is assembly line dentistry.
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