Consumer reviews and reports on scam companies, bad products and services
All United
All United Van Lines This Company is a scam and I would never use them, They have lied and stolen from my family Internet
28th of Aug, 2011 by User791428
All United Van Lines is a scam. We moved from Salt Lake City Utah to Boston Mass. The the truck loaded our stuff on July 28th 2011 and we were told that we should recieve our stuff within 5-6 days. So my husband and son drove my car to MA to meet the movers. While I stayed behind with my 2 year old for a few days, we were told the truck would be there on the 3rd of Aug 2011 so I booked a plane ticket for my 2 yearold and myself. We got here and no truck we called for days and days and no respose no call back. Finally we got a call bakc from Kevin who stated that our truck was in AK and that we should have it in a few days. never showed up. Called again spoke to Kevon he said the truck was in PA and we should see it tom. Truck never showed up. Call the next day spoke to Mary and se stated that our stuff was still in a storgae unti in CA waiting to be loaded on a truck. Asked to speak to kevin to see why he lied to us. He gets on the phone and all he can say is that he is sorry and that they will get the truck to us as soon as possible. Since then All United Van Lines have given us 3 diffrent delivery dates where the truc k has not shown. I spoke to Kevin last Wed and he promised me that the truck would be here SAT the 28th. Truck never showed up. We have no idea where our stuff is we have 15 years worth of our lifes in that truck. They also gave us a quote of 2400.00 after they loaded the truck they called us and said that it will be 6900.00. We asked them to bring it back and we will find another company and they said no they will not and if we dont pay them they will sell our stuff within 30 days. so we paid them 50% of the money as they demanded and we are still not getting any communicatin from them. My kids have nothing we planned on being here for a day maybe 2 without out things but now its been almost a month and we have no idea where are stuff is. HELP!!!!!!!! PLEASE DO NOT USE ALL UNITED VAN LINES Katie
Comments
3920 days ago by Movinghelper
PLEASE FILE A COMPLAINT at http://www.protectyourmove.gov THIS IS NOT UNITED VAN LINES.


Name : ALL UNITED VAN LINES INC
USDOT Number : 931399
MC # : 402190

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Address : 5460 WHITE OAK AVE #J-304
ENCINO, CA 91316
Mailing Address : Same as above
Telephone : (800)780-6683
Fax : (818) 709-6738

Safety and Insurance

Safety Rating : Not Rated
Review Date :
Most recent Safety Rating Data

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Licensing & Insurance Status : Registered
Most recent Insurance Data


Fleet Size

Number of Trucks : 17
Number of Tractors : 12
Number of Trailers : 48




Household Goods Complaint History


Year Total Complaints a
2011 16


Year Complaints by Category b
Unauthorized Operations Shipment Documents Estimates/Final Charges Weighing Hostage Pickup and Delivery Loss and Damage Claim Settlement Other Commercial Complaints Non-Categorized
2011 1 10 16 13 11 10 1 8 2 0

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Complaint Details


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