Consumer reviews and reports on scam companies, bad products and services
APlusMedia MyECoverMaker Mysterious $75 Charge Followed By Rude Commenting Internet
29th of Jan, 2013 by User881491
My paypal had stopped working, so I called Paypal and they alerted me to a $75 charge. I requested an explanation from the contact form on myecovermaker.com and I was rudely attacked about the inquiry, which makes me assume that this was an accurate assault. Then, when I looked up the name of the guy I had been in contact with, I found that Tuan Nguyen (the guy I had been emailing) was the CEO of the company. DO NOT USE www.MYECOVERMAKER.com or anything from APLUSMEDIA.com Here is the email transcription. Me Hi, you guys charged $75 to my account for no reason. Can you look into this? Paypal Address MyEcovermaker Please note that there is no way anyone can 'charge' your account, you must initiate the charges.
With that said, I'm not sure about the $75 you are talking about, but you do have an account with us for membership access to www.myecovermaker.com, but the charge is $14.95. However that was cancelled by you earlier today. ME I was charged $75 by your company in addition to the $14.95 monthly charge. I enjoy the service but will not be using it any longer if you are unable to explain what the $75 is.
I contacted Paypal when I was no longer to access the account and they alerted me to the $75 charge. Please look deeper into this situation. Perhaps you have a hacker of some sort using your information. MYECOVERMAKER Could you forward me the receipt for that $75 charge? If anyone is hacked, it would be your account that was hacked because it's impossible for us or anyone to just charge you at will (that's inaccurate, if they have my card info, they can charge me). Without the receipt I cannot help you identify the charges. ME I'm not sending you anything. You were not as helpful as you should have been either. I am disappointed in your service. Please send these emails to your supervisor. If you will notice, Paypal has started an investigation into the charges. The $75 charge was from aplusmedia. MYECOVERMAKER It's absolutely unbelievable how you find what you just said is reasonable. You claim that we charged you $75 - but yet you are not willing to even send us the receipt or any information so we can investigate into the charges. As I said before, the only charges are the $14.95 charge, HOWEVER, that charge was cancelled from your end before it even cleared, so we didn't even receive that charge.
What exactly are you expecting us to do to be helpful? Do you want us to just send you the $75 ? If you even expect a refund, we would need the transaction ID to find the transaction and issue a refund. We can't be helpful if you are not willing to cooperate. At this stage, I think you are just making up stories, because there is no charge of $75 as you claimed, and there is also no paypal disputes on any charges in our account. ME No, I didn't want you to do anything but look into it. Congratulations on losing a customer. I'll be forwarding this email thread to some other addresses in aplusmedia expressing my disappointment. MYECOVERMAKER Please forward all the emails to whoever you want, as long as you keep all the messages intact. People will see who is being impossible here, and it's not me. We don't need customers like you, so it's a good thing.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1250 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1475 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1479 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1480 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in