Consumer reviews and reports on scam companies, bad products and services
Aqualine Design Pools & Spas Inc., Orland, FL Mr Henry Sutton II, owner of Aqualine Design Pools & Spas Inc. Central, Florida Aqualine Design Pools &
22nd of Nov, 2011 by User425902
In April 2011, I contracted Mr Henry Sutton II, owner of Aqualine Design Pools & Spas Inc,. to resurface the swimming pool and pool deck at the home of my 88 year old Mother. The entire project was to be completed between April 25 to May 6, 2011. The Aqualine crew drained the pool, removed decorative tiles and sanded the interior on Good Friday, April 22nd. With no explanation for their delay, the crew did not return to continue work until a week later. At that time, the City Building Inspector dropped by and observed that the work was being done without Mr. Sutton, a licensed Florida
Pool Contractor, having pulled the required construction permit! In spite of Mr. Sutton's failure, the City Inspector told the crew and Mr. Sutton they could continue working, with the understanding that the permit would be secured on the following Monday. When the next week arrived, Mr Sutton informed me that he would not be returning to finish the work, abandoning my Mother's pool renovation project. He never pulled the required permit, nor did he return to complete the work barely started. I was obligated to find an immediate replacement who would be willing to finish another company's work, to ensure there would be no risk to people or damage to the pool or property by leaving the pool empty for an extgended period of time. Despite many attempts to contact him and to work out a reasonable solution, Henry Sutton refused to return my deposit of $2,650.00 and did not complete the job. I did bring a small claims suit against Mr Sutton, in court where I prevailed. However, Mr Sutton continues to refuse to do the right thing and has not honored the court's judgement to return my deposit. Mr. Sutton has demonstrated arrogant disregard to safety and is an unprofessional contractor. His business website shows the icon for the Better Business Bureau, however The BBB has reported to me that as recently as November 2011, his company's membership had long ago expired. In my calls to him and on his website, he also writes that his company, Aqualine Design Pools & Spas Inc. installs Pebble Tech brand pool surfaces, when in fact, my calls to Pebble Tech company revealed that he and his company are not recorded as being a customer or authorized installer. By these actions, the Aqualine Design Pools & Spas company and Mr. Henry Sutton should be actively avoided: Does not deliver on contracted services; Does not refund monies paid when work is not completed; Displays disdain for his customers; Does not follow
ordinances or permitting regulations in his region of operation.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1230 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1454 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1458 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1459 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in