Consumer reviews and reports on scam companies, bad products and services
Refund on a brand new return was only 55% of purchase price.
24th of Jun, 2011 by spacey
I bought the Aurora above ground pool light from (which didn't describe the diameter of the intake). It didn't fit my pool, never used the light. After waiting 2 weeks for delivery, I waited 2 more weeks for them to decide I could mail it back at my shipping expense for a 2nd time, $16 each time. They inspected and approved the return, but then refunded much less than the paid amount. All in all I paid $198.00, and was refunded $113.00. I'm sure they'll sell it as new since I didn't even use it and I'm out $85. No apologies, no return email after I complained, just a much less than expected refund. There were zero reviews on their page, and never saw any on other webpages. I just think people should know what their return policies are since they don't advertise them. If you have a return, you'll lose nearly 45% of what you paid them. Check the BBB site and it says they've taken their licence away since they filed for Chapter 9 bankruptcy. Don't to business with them, no wonder they stole my money.

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